Privacy Policy

1. Introduction

Welcome to VisBeyond Pvt. Ltd. ("VisBeyond", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our digital design services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Data: When you engage our services, we may ask you to provide us with certain personally identifiable information, which includes:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Company details (name, registration, industry)

• Usage Data: We may also collect information on how our website and services are accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Data

VisBeyond Pvt. Ltd. uses the collected data for various business purposes:

• To provide and maintain our digital design and development services.

• To process transactions, manage subscriptions, and send related information, including invoices and purchase confirmations.

• To send promotional and marketing emails about new services, special offers, or other information we think you may find interesting (you may opt out at any time).

• To monitor and analyze trends, usage, and activities to improve our website performance and user experience.

• To comply with legal obligations and enforce our Terms and Conditions.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our services, process payments, or assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf:

• Razorpay: Used for secure processing of your subscription and service payments.

• Contra: Used for generating and managing invoices.

• Google Analytics: Used to track and report website traffic to help us optimize our digital presence.

These external services are governed by their respective privacy policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Retention and Security

We securely store your personal data indefinitely to maintain accurate business records, facilitate future projects, and track historical interactions. We implement commercially acceptable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Global Privacy Rights (GDPR & CCPA)

Because we operate with a worldwide approach, we acknowledge and respect international data protection regulations, including the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you hold the following rights:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure (Right to be Forgotten): Despite our indefinite retention policy, you have the right to request that we erase your personal data under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

• The right to object to processing: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.

9. Contact Information

For any questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us at:

• Email: info@visbeyond.com

• Address: 75, Mansi Enclave, Jagjeetpur, Haridwar, Uttarakhand (India) - 249407